The growth in profitability was driven by the increase in total operating income and the astute management of costs and impairments. Total operating income grew by 34 percent (K1.3 billion), driven mainly by the increase in interest income by 22 percent (K850 million), supported by the growth of the loan book and the 128-percent (K770 million) growth in treasury trading income
In response to the growing demand for digital financial solutions, ZICB has invested heavily in digital banking infrastructure. The bank’s mobile banking platform and online banking services provide customers with convenient and secure ways to manage their finances, whether for personal banking, business transactions, or accessing loans.
Regulatory constraints also pose challenges to the sector. The Bank of Zambia (BoZ), has worked to improve the regulatory framework but there is still much to be done. A need remains for more investor-friendly policies and a stronger enforcement of existing regulations to ensure that the banking system remains stable and trustworthy
Leading banks in the country, such as Zanaco, Standard Chartered, and Access Bank Zambia, have introduced mobile apps and USSD-based services to cater to the growing demand for convenient banking services.
Public trust in ZCCM-IH depends on its ability to demonstrate accountability and transparency. By addressing these concerns openly, ZCCM-IH can reassure the Zambian people that their interests are being protected.
Rather than targeting law-abiding multinational corporations that comply with Zambia’s revised tax laws, efforts should focus on eradicating illegal mining activities. The government must strengthen enforcement mechanisms and collaborate with stakeholders to address this pervasive issue.
The bank’s long-standing presence in Zambia has allowed it to develop a deep understanding of the local market and economy. By providing a wide range of banking products tailored to the needs of both urban and rural populations, INDO Zambia Bank has played an instrumental role in promoting financial inclusion in Zambia.
FQM’s strong financial management practices, including cost-control measures and maintaining a diversified portfolio of assets, have allowed the company to weather economic downturns and continue its operations without significant disruptions.
One of the key highlights of the company’s international reach was its recent auction held in Dubai. The auction, which showcased a selection of mid- to high-grade rough emeralds, generated US$22.4 million in revenue. The successful auction saw 95% of the lots sold, a clear indication of the international demand for Zambian emeralds.
In recent years, Zambia's taxation policy has undergone significant changes, with adjustments to royalty rates and corporate tax exemptions. The report said that uncertainty around how much tax operators and investors will pay during a project life-cycle makes Zambia a less lucrative destination.